TURN AROUND TIME: Orders placed today will ship by November 15th. If paying by credit card, be sure your billing address exactly matches what your bank has on file. We cannot change or combine orders. Please create an account and login before ordering. This will enable you to look back at your order. If you aren't logged in when you order you won't be able to look your order up on the website. For specific order questions and customer service, email is always the best way to communicate, firstname.lastname@example.org. Thank you for shopping today!