Return to Help Index
Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I cancel an order?
  Please contact us at [email protected] to cancel an order. Order items and quantities cannot be changed without cancelling an order.
How do I track my order?
  You will be emailed a tracking number when your order ships.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
  Contact us at [email protected].